Terms of service

BEVIE Terms of Service

OVERVIEW

Welcome to BEVIE! Throughout the site, the terms “we”, “us” and “our” refer to BEVIE. BEVIE operates this store and website, including all related information, content, features, tools, products, and services in order to provide you with a premium shopping experience for high-quality baby essentials (the “Services”). BEVIE is powered by Shopify, which enables us to provide these Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To use the Services or purchase products, you may be asked to provide certain information, such as your email address, billing, and shipping information. You represent that all information provided is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products—including our medical-grade PPSU bottles and silicone accessories. However, please note that colors or product appearance may differ slightly from how they appear on your screen due to device settings.

We do not warrant that the appearance or quality of any products purchased by you will perfectly meet your personal expectations, though we guarantee they meet our stated safety and material standards. Descriptions of products are subject to change at any time without notice. We reserve the right to limit the quantities of any products we offer to any person or geographic region.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. BEVIE reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance via email. Please review your order carefully before submitting; due to our fast processing times, we may be unable to accommodate cancellation requests once an order is confirmed.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy, which prioritizes hygiene and safety for infant feeding products.

SECTION 4 - PRICES AND BILLING

As a brand dedicated to fair pricing, we strive to keep our costs accessible. However, prices and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Posted prices do not include taxes or shipping unless expressly stated.

You agree to provide current, complete, and accurate purchase and account information. You represent that you are authorized to use the payment method provided and that you will pay all charges incurred, including shipping and applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY

While we aim for fast delivery (as reflected in our customer reviews), we are not liable for shipping delays caused by carriers or events outside our control. Once we transfer products to the carrier, the title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services—including the BEVIE name, logo, triangular bottle designs, text, and images—are owned by BEVIE and are protected by intellectual property laws. These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, or modify any material from the Services without our prior written consent.

SECTION 7 - OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide access to third-party tools (such as shipment trackers) or links to third-party websites. We are not responsible for the content, accuracy, or safety of these third-party materials. Any use of optional tools is at your own risk.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

BEVIE is powered by Shopify. However, any sales and purchases made in our Store are made directly with BEVIE. You acknowledge that Shopify is not responsible for any aspect of sales between you and BEVIE.

SECTION 9 - FEEDBACK AND REVIEWS

We love hearing from our community of parents! If you submit reviews or suggestions (“Feedback”), you grant us a perpetual, worldwide license to use and display such Feedback for commercial or promotional use. We reserve the right to monitor or remove Feedback that we determine to be unlawful, offensive, or in violation of these Terms.

SECTION 10 - PROHIBITED USES

You may not use the Services for any unlawful purpose, to infringe upon our intellectual property, or to harass or mislead others. We reserve the right to terminate your access to the Services for violating any prohibited use.

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Services and all products are provided 'as is' and 'as available' for your use, without any warranties except for those explicitly stated in our Warranty Policy. In no case shall BEVIE, our directors, or employees be liable for any injury, loss, or consequential damages of any kind arising from your use of the products.

SECTION 12 - INDEMNIFICATION

You agree to indemnify and hold BEVIE and its partners harmless from any claim or demand made by any third party due to your breach of these Terms or your violation of any law.

SECTION 13 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Malaysia.

SECTION 14 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or change any part of these Terms by posting updates to our website. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at official.bevie.my@gmail.com.